What We Collect and Why It Matters
When you open an account, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw through your mobile wallet, including
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timestamps and amounts, to process your request and maintain an accurate account record. Device data — browser type, IP address, and session activity — is gathered automatically to keep your account secure and detect unusual access patterns. We do not sell your personal data to third
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parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure as required by applicable
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regulations. You can request a copy of your data or ask us to correct inaccurate records by contacting our support team. Availability of certain features and data rights depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.